Energy Partner Program Agreements (Utility Rebates & Rewards)

Nest partners with utility companies around the world to offer energy savings programs. When you enroll, you enter into a specific Nest agreement with your local utility provider. These agreements grant Nest permission to share your information and control your thermostat during peak energy events.

TEP (Tucson Electric Power) Rebate Agreement

This agreement allows TEP customers to claim a rebate on their Nest Thermostat. Key terms include :

  • Eligibility: You must be a TEP residential or small business customer with an active Nest account and Wi-Fi connection.
  • Information Sharing: Nest shares your name, email address, service address, TEP account number, and thermostat serial number with TEP to verify eligibility.
  • Rebate Provider: The rebate is provided solely by TEP. Nest bears no responsibility for the rebate amount or payment.
  • Voluntary Participation: You are applying for the rebate on a voluntary basis, and you release Nest and TEP from any liability arising from your participation.

DEWA (Dubai Electricity and Water Authority) Rush Hour Rewards

This agreement enrolls Dubai residents in a demand response pilot program . Key provisions include:

  • Automatic Temperature Adjustments: Nest’s servers will remotely adjust your thermostat’s setpoint during “Rush Hour Rewards” events without any manual intervention from you. You can override this at any time.
  • Incentives: Account holders may earn incentive payments or rewards for enrolling and continuing participation. Incentives are provided solely by DEWA, not Nest.
  • Automatic Enrollment: Any additional Nest thermostats installed at your service address are automatically enrolled.
  • Opt-Out: You may cancel your participation at any time by calling Nest.

Key Takeaway for Energy Agreements

In both types of energy partner agreements, Nest acts as a facilitator rather than the provider of the financial benefit. The utility company is responsible for rebates and incentives, while Nest is responsible for the technical integration and data sharing .