Nest Installation Terms and Conditions
When you hire a Nest Pro to install your thermostat, you enter into a separate agreement covering the installation service .
What Is Covered
The installer will:
- Check compatibility with your home’s heating system
- Install the thermostat, Heat Link, and (if requested) the stand
- Connect the thermostat to your home Wi-Fi
- Run tests to ensure correct operation
- Provide a product demonstration
What Is Not Covered
- The cost of running new wires (if required)
- Boiler servicing or repairs
- Redecorating, restoring, or repairing areas near the installation site
Important Limitations
Consent Requirement: You must ensure you have all necessary consents before installation, including landlord permission (if applicable) and any permissions required for listed buildings .
Liability: To the extent permitted by law, Nest excludes all liability for any damage caused to your property during installation .
Returns: If you return the product for a refund after installation has been performed, you will be responsible for all costs associated with returning the product (including uninstallation and shipping), and you will not receive a refund for the installation price .